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  • Waterloo Utilities is a participant in the Jefferson County Solid Waste/Recycling Program. Effective immediately, only customers of Waterloo Utilities may dispose of items to be recycled. Click here for more information.
  • Tips for staying safe during a storm-related outage.
  • Please allow 3-5 business days when mailing your payment to our office.
  • Advanced Disposal Bi-Weekly Recycling List of Recyclables details here
  • Before you dig, contact Digger's  Hotline at 811 or 800-242-8511 or diggershotline.com .   
  • Click for "Your Rights as a Residential Gas & Electric Utility Customer .