Pay Your Bill
E-waste, from Waterloo residents only, can be dropped off during our normal operating hours, Monday through Friday 7:30am-4pm. Please stop in the office and we will direct you.

  • The Appliance Recycling Program is back! Interested customers can receive a $35.00 incentive check to have their old refrigerators or freezers picked up and responsibly recycled. Participation in the program is free! Schedule your free pick up today by visiting " or call 800-354-1898.

  • Water meters that have been in service for ten years need to be replaced. Please allow our employees access to our meter. According to PSC rules the utility may disconnect your water service for failure to provide the utility access to the meter. Thank you in advance for your cooperation.

  • Click here for "Waterloo's 2017 Garbage & Recycling Calendar .

  • Jefferson County Clean Sweep Events! Click here for details. Chemical List.

  • Tips for staying safe during a storm-related outage.

  • Click for "Your Rights as a Residential Gas & Electric Utility Customer .