Utility workers working on power lines

About Us

Waterloo Utilities is a municipally owned and operated electric, water and sewer utility, serving more than 1,800 customers in Waterloo, Wisconsin. We strive to provide low-cost, reliable service with a community-focused, personal touch. We are your friends and neighbors who share your values and understand your needs.

Waterloo Utilities was founded in 1908. While a lot has changed over the past century, the focus of the utility has not. Today, we still offer our customers some of the lowest electric rates in the area - rates significantly lower than those in territories that are served by most investor-owned utilities. And, since we live and work in the community, we provide reliable energy with superior customer service.

Waterloo Utilities provides our customers with clean, high-quality water that meets or exceeds all state and federal standards. Our water quality and capacity are monitored every day by well-trained system operators.

Waterloo Utilities also operates the Waterloo Wastewater Treatment Plant.  Over 500,000 gallons of wastewater are processed at the Waterloo Wastewater Treatment Plant every day.  In less than 24 hours, the plant cleans the water so that it may be safely discharged into the Maunesha River.