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To Our Customers

Welcome to our web site. As a citizen of Waterloo and a customer of Waterloo Utilities, you are part owner of our community’s utility company. Because Waterloo Utilities is municipally owned, you have a voice in the way we do business.

We developed our web site to offer you another easy way to do business with us and to serve you the best way we know how. You can also call us at (920) 478-2260 or visit our office at 575 Commercial Avenue, Monday through Friday from 7:30 a.m. to 4 p.m.

We take great pride in our customer service. If you have any comments or suggestions on how this web site or Waterloo Utilities as a whole can serve you better, please feel free to contact us.