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Report Street Light Outage

Mark replacing a high pressure sodium bulb with a new energy efficient LED lamp. We appreciate your assistance in making Waterloo a safer place for pedestrians, traffic and the community.

If you see a city street light out or not working properly, please submit the form below or give us a call at 478-2260. Waterloo Utilities will take the appropriate action to make sure the light is repaired or replaced in a reasonable amount of time.


*Primary phone
Secondary phone


Location of problem

*Exact or closest address and/or street name

Directional location of pole (east, west, north, south side of street)

Pole number (if applicable)

*What type of problem are you reporting?

 Single light out  Open, broken or missing light fixture
 Multiple lights out  Damaged pole
 Light cycling on and off  Exposed wires
 Light flickering  Lights blocked by trees
 Light on during daylight hours  Other
 Broken glass

Any other specific information

*Required fields: this information is required because the utility may need to contact you to confirm all or part of this report.