Rates

Elderly couple reviewing documentsDetailed information on our current electric and water rates can be found below:

Electric Rates

Water and Fire Protection Rate Tariffs

Customer Bill of Rights

Waterloo Utilities is regulated by the Wisconsin Public Service Commission. You can read your rights as a municipal utility customer by downloading a copy of the WPSC Customer Bill of Rights.

Energy Assistance Program

For some customers, including seniors on fixed incomes, energy expenses can be a financial burden. Our local Energy Assistance Program is designed to help income-qualifying households cover their energy costs and reduce the financial burden they face.  For more information or to begin the application process, visit Energy Services or call 1-866-432-8947 (toll free).