In order to continue to provide quality water to our customers, Waterloo Utilities will be flushing water mains to remove mineral sediments.
Flushing will begin on July 18th and be completed on July 20th.
When flushing is being done near your residence or business you may lose water pressure. During and immediately after flushing the water may look “rusty”. If discolored water occurs it is caused by the iron particles being dislodged from the water main. Businesses should take extra caution with ice machines and similar equipment that uses water. You may wish to draw water before hand if this will be an issue for you. The discolored water can stain porcelain and laundry. It is recommended not to do laundry or other projects that may suffer from discolored water. If you experience discolored water, run a cold hard water tap until the water runs clear. In some situations this may take 5 to 10 minutes. Screens on faucets may get clogged and need to be cleaned.
We ask for your patience and understanding during this critical water main cleaning process. If you have any questions or comments, please contact the office.