• MyMeter mobile app screen shots with text: Go mobile with MyAccount & the MyMeter App

    Mangage your account from anywhere just like you do with MyAccount.

    Download the MyMeter Mobile app today!

     

  • At Waterloo Utilties we don't just provide the power you use everyday. We are also invested in our community. After all, we live here too.

  • A family sitting by a tree

    Waterloo Utilties has programs that can help your family save energy and money at home.

  • Couple reviewing finances at dining table

    At Waterloo Utilties we know your time is important so we give you many quick and easy ways to pay your bill.

 

Please schedule your water meter exchange.

 Waterloo Utilities is transitioning to a new water metering system.  We ask for your cooperation during this process as utility staff will...

 
The Utility Commission voted on September 3, 2024 to recommend to the City Council the following Sewer rate changes to take effect January 1, 2025. The City Council confirmed the recommended rate...
 

The utility office will be closed:

Thursday & Friday, November 28th & 29th

Tuesday & Wednesday, December 24th & 25th

Tuesday, December 31st closing at 11:30am...