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  • At Waterloo Utilties we don't just provide the power you use everyday. We are also invested in our community. After all, we live here too.

  • A family sitting by a tree

    Waterloo Utilties has programs that can help your family save energy and money at home.

  • Couple reviewing finances at dining table

    At Waterloo Utilties we know your time is important so we give you many quick and easy ways to pay your bill.


Effective May 8, 2023 our operating hours will be Monday - Thursday 7:00 am - 4:30 pm, Friday 7:00 am - 11:00 am.


    Please schedule your water meter exchange        



Waterloo Utilities is transitioning to a new water metering system.  We ask for...

Waterloo Utilities customers can receive a $25 bill credit incentive on the purchase of certain ENERGY STAR rated products. ENERGY STAR qualified appliances incorporate advanced technologies that...