• At Waterloo Utilties we don't just provide the power you use everyday. We are also invested in our community. After all, we live here too.

  • A family sitting by a tree

    Waterloo Utilties has programs that can help your family save energy and money at home.

  • Couple reviewing finances at dining table

    At Waterloo Utilties we know your time is important so we give you many quick and easy ways to pay your bill.


    Please schedule your cross connection survey        


Waterloo Utilities staff are required to complete a survey of your water system for connections that could possibly...


On October 5, 2021, the Waterloo Water & Light Commission approved and confirmed by Waterloo City Council on November 4, 2021, sewer rate changes effective January 1, 2022. 



Waterloo Utilities Holiday hours:

Closed Christmas Eve - Friday December 23rd, 2021

Closed Monday December 27th

Closing at 11:30am on Thursday, December 30th