On 4/15/2021 the utility will begin disconnecting past due accounts. If you account is past due, please make payment to make your account current and avoid disconnection procedures. If immediate payment cannot be made, we urge you to call our office today to set up a deferred payment arrangement (DPA). DPA's requirment 50% payment of the past due amount and the remaining 50% split up over three payments in addition to your current monthly bill.
You may be eligible for Energy Assistance through the Jefferson County Energy Services. Even if you have received Energy Assistance in the past, we encourage you to call Jefferson County Energy Services at 1-866-432-8947 to see if you are eligible for additional funding.
Wisconsin renters who have experienced income loss as a result of the COVID-19 pandemic may qualify to receive assistance through the Wisconsin Emergency Rental Assistance (WERA) program. Qualifying residential customers can receive funding to help pay both rent and utilities, including past due balances. Payments are made directly to the utility or landlord on behalf of the tenants in need. Apply for this assistance today! https://wiscap.org/wera/