Electric Rates
Water & Fire Protection Rates
Water and Fire Protection Rate Tariffs
On 5/2/23 Waterloo Water & Light Commission applied for and received a Simplified Rate Case with the Public Service Commission of Wisconsin. Effective 9/1/23 water rates will be increasing 8%. Click here to see the order and new rates.
Sewer Rates
Customer Bill of Rights
Waterloo Utilities is regulated by the Wisconsin Public Service Commission. You can read your rights as a municipal utility customer by downloading a copy of the WPSC Customer Bill of Rights.
Energy Assistance Program
For some customers, including seniors on fixed incomes, energy expenses can be a financial burden. Our local Energy Assistance Program is designed to help income-qualifying households cover their energy costs and reduce the financial burden they face. For more information or to begin the application process, visit Energy Services or call 1-866-432-8947 (toll free).