Water & Fire Protection Rates
On 5/2/23 Waterloo Water & Light Commission applied for and received a Simplified Rate Case with the Public Service Commission of Wisconsin. Effective 9/1/23 water rates will be increasing 8%. Click here to see the order and new rates.
Customer Bill of Rights
Energy Assistance Program
For some customers, including seniors on fixed incomes, energy expenses can be a financial burden. Our local Energy Assistance Program is designed to help income-qualifying households cover their energy costs and reduce the financial burden they face. For more information or to begin the application process, visit Energy Services or call 1-866-432-8947 (toll free).