Rates

Elderly couple reviewing documentsDetailed information on our current electric and water rates can be found below:

Electric Tariff

Water and Fire Protection Rate Tariffs

Sewer Rates are approved by the City of Waterloo Common Council.

Customer Bill of RightsWaterloo Utilities is regulated by the Wisconsin Public ServiceCommission. You can read your rights as a municipal utility customer by downloading a copy of the WPSC Customer Bill of Rights.Energy Assistance ProgramFor some customers, including seniors on fixed incomes, energy expenses can be a financial burden. Our local Energy Assistance Program is designed to help income-qualifying households cover their energy costs and reduce the financial burden they face.  For more information or to begin the application process, visit Energy Services or call 1-866-432-8947 (toll free).

Sewer Rates

The Utility Commission voted on September 6, 2022 to recommend to the City Council the following Sewer rate changes to take effect January 1, 2023. The City Council confirmed the recommended rate increases on September 15, 2022.  Note that fixed rates are not changing.
 
                                                                                                    Current Rate                     Proposed 2023                      RateIncrease/(Decrease)
Category A Service Charge (Domestic Strength)
Fixed Monthly Charge                                                                   See Table 1                       See Table 1                                        -
Volume Charge per 1,000 Gallons                                                 $13.00                               $17.00                                            $4.00
 
Category B Service Charge (Industrial)
Fixed Monthly Charge                                                                   See Table 1                       See Table 1                                        -
Volume Charge per 1,000 Gallons                                                $13.00                               $17.00                                            $4.00
BOD Charge per Pound > 250 mg/L                                               $0.66                                 $1.03                                            $0.37
Suspended Solids Charge per Pound > 250 mg/L                       $0.33                                 $0.54                                            $0.18
Nitrogen Charge per Pound                                               Included in Vol. Charge           Included in Vol. Charge          Included in Vol. Charge
Phosphorus Charge per Pound > 7 mg/L                                       $27.02                               $45.60                                         $18.58
 
Portland Sanitary District Sewer
Fixed Monthly Charge, 4” Meter                                                    $335.79                               $335.79                                            -
Volume Charge per 1,000 Gallons                                                   $13.00                                 $17.00                                          $4.00
 
 
Table 1: Fixed Charges
Meter Sizes                              Monthly Fixed Charge
5/8”                                                  $15.00
3/4"                                                  $15.00
1”                                                     $35.05
1.25”                                                $51.09
1.5”                                                  $68.47
2”                                                   $108.57
3”                                                   $202.13
4”                                                   $335.79
6”                                                   $669.95
 

 

Customer Bill of Rights

Waterloo Utilities is regulated by the Wisconsin Public Service Commission. You can read your rights as a municipal utility customer by downloading a copy of the WPSC Customer Bill of Rights.

Energy Assistance Program

For some customers, including seniors on fixed incomes, energy expenses can be a financial burden. Our local Energy Assistance Program is designed to help income-qualifying households cover their energy costs and reduce the financial burden they face.  For more information or to begin the application process, visit Energy Services or call 1-866-432-8947 (toll free).