Detailed information on our current electric and water rates can be found below:
Water and Fire Protection Rate Tariffs
Sewer Rates are approved by the City of Waterloo Common Council.
Customer Bill of RightsWaterloo Utilities is regulated by the Wisconsin Public ServiceCommission. You can read your rights as a municipal utility customer by downloading a copy of the WPSC Customer Bill of Rights.Energy Assistance ProgramFor some customers, including seniors on fixed incomes, energy expenses can be a financial burden. Our local Energy Assistance Program is designed to help income-qualifying households cover their energy costs and reduce the financial burden they face. For more information or to begin the application process, visit Energy Services or call 1-866-432-8947 (toll free).
| Category A Service Charge (Residential) | |
| Fixed Monthly Charge | See Table 1 |
| Volume Charge per 1,000 Gallons | 13.00 |
| Category B Service Charge (Industrial) | |
| Fixed Monthly Charge | See Table 1 |
| Volume Charge per 1,000 Gallons | 13.00 |
| BOD Charge per Pound >250mg/l | 0.66 |
| Suspended Solids Charge per Pound >250 mg/L | 0.33 |
| Nitrogen Charge per Pound | Included in volume charge |
| Phosphorus Charge per Pound > 7mg/L | 27.02 |
| Portland Sanitary District Sewer | |
| Fixed Monthly Charge 4" meter | 335.79 |
| Volume Charge per 1,000 Gallons | 13.00 |
| Table 1: Monthly Fixed Charge | |
| Water Meter Size | |
| 5/8", 3/4" | 15.00 |
| 1" | 35.05 |
| 1 1/4" | 51.09 |
| 1 1/2" | 68.46 |
| 2" | 108.56 |
| 3" | 202.13 |
| 4" | 335.79 |
| 6" | 669.95 |
Customer Bill of Rights
Waterloo Utilities is regulated by the Wisconsin Public Service Commission. You can read your rights as a municipal utility customer by downloading a copy of the WPSC Customer Bill of Rights.
Energy Assistance Program
For some customers, including seniors on fixed incomes, energy expenses can be a financial burden. Our local Energy Assistance Program is designed to help income-qualifying households cover their energy costs and reduce the financial burden they face. For more information or to begin the application process, visit Energy Services or call 1-866-432-8947 (toll free).