Recent News and Events

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On October 5, 2021, the Waterloo Water & Light Commission approved and confirmed by Waterloo City Council on November 4, 2021, sewer rate changes effective January 1, 2022. 


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Locally owned, not-for-profit utilities like ours have a responsibility to provide reliable, fairly-priced power for the long term. Because we take that responsibility seriously, we recently made... More

The utility will be closed on July 5th in observation of Independence Day.  For any utility... More

On 4/15/2021 the utility will begin disconnecting past due accounts.  If you account is past due, please make payment to make your account current and avoid disconnection procedures.  If immediate... More

We have begun our annual routine sewer cleaning. This work will be done by a truck mounted unit called a Jet-Vac. The device uses a high pressure water hose to clean the sewer. In certain rare... More

As your locally-owned utility, our employees are our most valuable asset. In order to provide safe, efficient and reliable service to our customers, we will continue to put employee safety at the... More

 To see descriptions of the different parts of your newly designed statement, click on the... More

John Deere LX 188, 17 hp, 48 inch mower deck - $800/OBO.  Contact Barry Sorenson at 920-478-2260 or

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Waterloo Utilities is seeking summer help with mowing lawns, yard work, cleaning, and other tasks as assigned. Approx. 30-40 hours per week, $12-14 per hour.  Please click... More

4-6 Age Group and Overall Winner Brooke Marie

winner 2

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They're on call day and night, responding quickly to outages despite heat, cold, rain, and snow.  They're the first to respond during a storm, making the scene safe for other public safety workers... More

Please be advised there is a phone scam where a recorded message says that it is WE Energies and that you will be disconnected within 30 minutes to call back another number to make payment.  This... More

Coloring Contest

Meet your local lineman Mark!

Get out your crayons, markers, and pencils and enter to win "Meet Your Local Lineman Coloring Contest"!  Contest runs... More

Wisconsin researchers have determined that long-term exposure to a chloride concentration of 395 milligrams per liter or higher can be harmful to freshwater life — a concentration equal to about... More

Trade in an old string of incandescent holiday lights at our office and get a new string of energy efficient LED lights. LEDs can last up to 40 years, use 90% less energy than traditional lights,... More

The Public Service Commission of Wisconsin will hold a public hearing for Waterloo's electric rates on Thursday, February 4, 2021 at 1:00pm.  Please click... More

2019 is the last year to receive grant money towards replacing your private lead water service.  Please start the process now to receive grant funds.  Visit the... More

Your sewer bill is based on 100% of the water gallons you use plus the monthly customer charge.  However, a summer sewer maximum, applies in the summer months to help residential customers avoid... More

Help us reduce chlorides at our Wastewater Treatment Plant.  By upgrading your water softener to a demand-initiated regeneration control model you can help make a difference.  Demand-initiated... More

 Only $2 more each month. That’s all it costs to supply a portion of your home with a block of renewable energy—clean and affordable energy from natural resources like... More

Waterloo Utilities Holiday hours:

Closing at 11:30am on Thursday, December 30th

Closed Friday, December 31st

If you experience a... More

 For our Public Power Event this year, the utility will be sponsoring the band, Soggy Prairie, at the Waterloo Park’s Summer Concert Series, August 26th.... More

On June 10, 2020, the Waterloo Water & Light Commission filed an application with the Public Service Commission of Wisconsin (PSCW) to increase electric rates. 

Please click... More

hydrantWaterloo Utilities maintains over 190 hydrants and is... More

Waterloo Utilities customers can receive a $25 bill credit incentive on the purchase of certain ENERGY STAR rated products. ENERGY STAR qualified appliances incorporate advanced technologies that... More

Water meters that have been in service for ten years need to be replaced. Please allow our employees access to our meter. According to PSC rules the utility may disconnect your water service for... More

The Utility accepts e-waste from residents of Waterloo and Portland.  E-waste consists of bulbs, batteries, tvs, monitors, etc... We cannot accept anything that contains freon or large appliances... More