Recent News and Events

Effective May 8, 2023 our operating hours will be Monday - Thursday 7:00 am - 4:30 pm, Friday 7:00 am - 11:00 am.

Notice: Office will be closed Good Friday

We will by replacing all electric and water meters with AMI or Smart meters. Our lineman have starting replacing electric meters. In late February, our water crew will begin replacing water meters... More

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The Utility Commission voted on September 6, 2022 to recommend to the City Council the following Sewer rate changes to take effect January 1, 2023. The City Council confirmed the recommended... More

Locally owned, not-for-profit utilities like ours have a responsibility to provide reliable, fairly-priced power for the long term. Because we take that responsibility seriously, we recently made... More

The utility will be closed on July 5th in observation of Independence Day.  For any utility... More

On 4/17/2023 the utility will begin disconnecting past due accounts.  If you account is past due, please make payment to make your account current and avoid disconnection procedures.  If immediate... More

We have begun our annual routine sewer cleaning. This work will be done by a truck mounted unit called a Jet-Vac. The device uses a high pressure water hose to clean the sewer. In certain rare... More

 To see descriptions of the different parts of your newly designed statement, click on the... More

Waterloo Utilities is seeking summer help with mowing lawns, yard work, cleaning, and other tasks as assigned. Approx. 30-40 hours per week, $12-14 per hour.  Please click... More

4-6 Age Group and Overall Winner Brooke Marie

winner 2

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They're on call day and night, responding quickly to outages despite heat, cold, rain, and snow.  They're the first to respond during a storm, making the scene safe for other public safety workers... More

Please be advised there is a phone scam where a recorded message says that it is WE Energies and that you will be disconnected within 30 minutes to call back another number to make payment.  This... More

Coloring Contest

Meet your local lineman Mark!

Get out your crayons, markers, and pencils and enter to win "Meet Your Local Lineman Coloring Contest"!  Contest runs... More

Wisconsin researchers have determined that long-term exposure to a chloride concentration of 395 milligrams per liter or higher can be harmful to freshwater life — a concentration equal to about... More

The Public Service Commission of Wisconsin will hold a public hearing for Waterloo's electric rates on Thursday, February 4, 2021 at 1:00pm.  Please click... More

Your sewer bill is based on 100% of the water gallons you use plus the monthly customer charge.  However, a summer sewer maximum, applies in the summer months to help residential customers avoid... More

Help us reduce chlorides at our Wastewater Treatment Plant.  By upgrading your water softener to a demand-initiated regeneration control model you can help make a difference.  Demand-initiated... More

 Only $2 more each month. That’s all it costs to supply a portion of your home with a block of renewable energy—clean and affordable energy from natural resources like... More

Waterloo Utilities 2023 Holiday hours:

Closed Thursday and Friday, November 23rd and 24th

Closed Friday, December 22nd

Closed Monday... More