Recent News and Events
Waterloo Utilities is... More
We will by replacing all electric and water meters with AMI or Smart meters. Our lineman have starting replacing electric meters. In late February, our water crew will begin replacing water meters... More
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On October 5, 2021, the Waterloo Water & Light Commission approved and confirmed by Waterloo City Council on November 4, 2021, sewer rate changes effective January 1, 2022.
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Locally owned, not-for-profit utilities like ours have a responsibility to provide reliable, fairly-priced power for the long term. Because we take that responsibility seriously, we recently made... More
The utility will be closed on July 5th in observation of Independence Day. For any utility... More
On 4/15/2021 the utility will begin disconnecting past due accounts. If you account is past due, please make payment to make your account current and avoid disconnection procedures. If immediate... More
We have begun our annual routine sewer cleaning. This work will be done by a truck mounted unit called a Jet-Vac. The device uses a high pressure water hose to clean the sewer. In certain rare... More
To see descriptions of the different parts of your newly designed statement, click on the... More
Waterloo Utilities is seeking summer help with mowing lawns, yard work, cleaning, and other tasks as assigned. Approx. 30-40 hours per week, $12-14 per hour. Please click... More
They're on call day and night, responding quickly to outages despite heat, cold, rain, and snow. They're the first to respond during a storm, making the scene safe for other public safety workers... More
Please be advised there is a phone scam where a recorded message says that it is WE Energies and that you will be disconnected within 30 minutes to call back another number to make payment. This... More
Coloring Contest
Meet your local lineman Mark!
Get out your crayons, markers, and pencils and enter to win "Meet Your Local Lineman Coloring Contest"! Contest runs... More
Wisconsin researchers have determined that long-term exposure to a chloride concentration of 395 milligrams per liter or higher can be harmful to freshwater life — a concentration equal to about... More
Upcoming Event
The Public Service Commission of Wisconsin will hold a public hearing for Waterloo's electric rates on Thursday, February 4, 2021 at 1:00pm. Please click... More
Recent News
Your sewer bill is based on 100% of the water gallons you use plus the monthly customer charge. However, a summer sewer maximum, applies in the summer months to help residential customers avoid... More
Recent News
Help us reduce chlorides at our Wastewater Treatment Plant. By upgrading your water softener to a demand-initiated regeneration control model you can help make a difference. Demand-initiated... More
Recent News
Only $2 more each month. That’s all it costs to supply a portion of your home with a block of renewable energy—clean and affordable energy from natural resources like... More
Waterloo Utilities Holiday hours:
Closing at 11:30am on Thursday, December 30th
Closed Friday, December 31st
If you experience a... More